At Instaflip, we are committed to providing our users with a valuable and efficient experience through our software. We firmly believe that Instaflip can save you time and contribute to your success. However, we understand that circumstances may arise where you may seek a refund. Please review our refund policy below:
Money-Back Guarantee:
We offer a 14-day money-back guarantee from the date you create your Instaflip account. If you are not satisfied with the software and believe it does not meet your expectations or suit your needs within the initial 14 days, you are eligible for a full refund.
Refund Process:
To initiate the refund process, please contact our customer support team within the 14-day period from the date of your account creation. You can reach us via email at info@instaflip.io - In your email, please provide your first name, primary email and a brief explanation of why you are seeking a refund.
Refund Eligibility:
- Refunds are only applicable for the first 14 days from the date of your account creation.
- Refunds are not applicable beyond the initial 14-day period.
- The refund only applies to the original first payment of the Instaflip subscription.
Exceptions:
Instaflip reserves the right to refuse a refund if:
- The refund request is made after the 14-day period.
- You violate Instaflip's Terms of Service.
- Your account shows evidence of misuse or fraudulent activity.
Processing Time:
Refunds will be processed within 5-7 business days after the approval of your request. Please note that the actual receipt of funds may vary depending on your payment method and financial institution.
Contact Information:
If you have any questions about our refund policy or wish to initiate a refund request, please contact our customer support team at info@instaflip.io
Thank you for choosing Instaflip. We appreciate your trust in our software, and we are dedicated to ensuring your satisfaction with our services.